First Name
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Last Name
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Email
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Phone
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1. Which best describes you?
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Corporate professional transitioning into wellness
Therapist or clinician
Property or hotel developer
Existing business owner (pivoting or expanding)
Other
If other, please specify.
2. What best describes the type of wellness business are you planning?
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Day Spa, Salon or Massage Centre
Hotel or Resort Spa
Medi-Spa / Wellness Clinic
Fitness / Movement / Meditation Studio
Urban Retreat / Lifestyle Club
Health Resort / Retreat
Bathhouse or Thermal Springs
Wellness Real Estate (healthy housing + wellness)
Others / Not sure yet
If others, please specify.
3. What is your estimated start-up budget?
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Under $50K
$50K–$150K2
$150K–$500K
$500K–$1.5M
$1.5M+
Not sure yet
4. What is your target timeline to open?
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< 6 months
6–12 months
12–24 months
More than 24 months
Not sure yet
5. Where will your business be located?
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Scale:
1 = Not at all true
2 = Slightly true
3 = Somewhat true
4 = Mostly true
5 = Absolutely true
6. I have a clear set of business objectives and success measures.
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7. I understand the market I want to serve and the problems they have.
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8. I have reviewed competitors and identified how I will stand out.
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9. I can articulate my business strategy in one or two clear sentences.
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10. I have a defined wellness concept that feels unique and commercially sound.
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11. I can describe my brand personality, tone and core promise.
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12. I have a unique or appropriately differentiated name, logo and documented brand identity.
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13. I know what I want the guest journey to be or feel like for my clients.
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14. I know what services, treatments, or programs I will offer and why.
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15. I understand how to cost and price services profitably.
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16. I know which services will be my signature offerings.
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17. I understand the impact of each service on my business model (inventory, staffing, etc.)
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18. I know the space requirements for my concept (rooms, flow, zoning).
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19. I understand design & operational flow principles for wellness facilities.
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20. I have identified one or more potential locations or have secured my final site.
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21. I have an initial estimate of fit-out or construction costs.
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22. I know which suppliers, equipment and products I will need.
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23. I understand how to evaluate suppliers (quality, support, warranties).
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24. I know how to prepare a procurement plan; what to buy when.
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25. I know the types of staff I will need to operate my business.
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26. I understand my recruitment options and how staffing affects my financial model.
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27. I am familiar with HR best practices and the regulation that will govern my business.
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28. I have a plan (or intention) for recruitment, training and service standards.
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29. I know who my target customers are and how to reach them.
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30. I understand which marketing channels are best for my business.
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31. I know how to generate leads before opening.
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32. I have a sense of the marketing budget I’ll need.
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33. I know which systems I will need (CRM, booking, financial, HR).
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34. I understand compliance requirements for my type of business.
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35. I am aware of the SOPs that will be essential for consistency.
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36. I know my start-up costs (or have a realistic idea of the range).
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37. I understand my projected revenue and expenses.
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38. I know how I will fund the business (or the options available).
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39. I understand my break-even point (or know this is essential).
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40. I understand the revenue model and unit economics of my business.
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41. I have clarity on capital expenditure and operational expenditure.
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42. I can explain the core advantage of my concept compared to others.
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43. I can speak confidently about expected financial performance.
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